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Topic: Cant log in to BHQ

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14 NOV 2011 at 2:18pm

Rossan78

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Hi!

Cant log in to Batttle HQ, I have created an account but the program says that it cant log me in. Have windows 7. Grateful for some help.



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28 NOV 2011 at 7:36pm

Major T

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I have the exact same problem

If anyone has any ideas....

 

Also on windows 7, just uninstalled and reinstalled BHQ client..still nothing



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28 JAN 2012 at 12:59pm

Byeohazard

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Same here...i am logged into the wargamer forums with my pw and ID showing yet Battle HQ will not let me log in with the same info.



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9 FEB 2012 at 10:47am

MonArchangel

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Mee tooo.... and I have been trying for some weeks now...

 

mutter... mutter....



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5 MAR 2012 at 11:05pm

Sl1kK

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i cant either keeps sayin logon error



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15 MAY 2012 at 7:26am

GlenGDN

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I have the same problem!



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28 JUL 2012 at 7:32am

charlesonmission

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I have the same problem. I have an HQ account, but I get the logon error. Also on Windows seven, has anyone figured out how to fix this/what the problem is?


Charles



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23 FEB 2013 at 3:07pm

ProCosom

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Same logon problem for me : got a new Alienware laptop with Windows 7 and cannot seem to login with the username/password chosen to log in WarGamer website.

Can someone help me? Did someone find/solve the issue?

 

I want to play Close Combat 5 with my cousin and Battle HQ seems to be the only option... so we have a problem since we both have the same laptop/windows...


Thanks!


ProCosom aka DeadlyMoogly

 



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23 FEB 2013 at 3:51pm

Sigma One

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Checking in with our help desk to see if it can't be fixed, will hopefully get a reply on Monday!



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23 APR 2013 at 11:40am

Solyom2

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Hi!

I'm a new member, i registered but i get a lgon error when I would liek to use the BattleHQ.

 

 



Last edited by Solyom2 : 23 APR 2013 11:41am
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23 APR 2013 at 12:04pm

Sigma One

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BattleHQ is currently down and we'll be removing it for the time being until we can sort out how to get it functioning on the server. We apologize for the issues but an update kind of futzed it so sometime in the future we might get it back running. Sorry!



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5 MAY 2013 at 4:51am

Rotbart

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Folks!

 

Nice to read the answer to my helpdesk ticket in the forum after not having received a answer on my issued ticket for 4 months. This is truly the worst helpdesk experience ever!

 

You have sold a feature when I bought a software from you. Now you admit that it broke since months and never worked since I bought it.

 

Thus, you have never fulfilled the contract between us and I request to be reimbursed, as you sold something that does not exist. You may charge me again, after you "might get" this feature running again.

 

I suggest everybody to just draw back the money from these guys through your credit card company (it is just an email).


Edit: 01:14

I wrote the striked lines without realizing that the vendor of the game I purchased is not identical with wargamer.com. After I received a message from Sigma one who clarified it, I apologize for my post.

 

Stefan



Last edited by Rotbart : 5 MAY 2013 5:46pm
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5 MAY 2013 at 3:38pm

Sigma One

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@Rotbart, what "software" was purchased? We do not sell any software, we are a gaming site, Battle HQ is an old software client system that was used to connect to other players in multiplayer. Majority of PC games now have their own internal clients.

 

Are you talking about a game you purchased from another vendor?



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5 MAY 2013 at 5:40pm

Rotbart

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Bugger, my mistake!

 

I purchased two modernized games of the "Close Combat" Series, but indeed not from your company or service. They still rely on BHQ for multiplayer.

 

I apologize for having mixed up two independant companies, can't blame you for "selling" a feature then! Still it is not a very good style if people have to wait 4 months until there ticket is replied to. 

 

Sorry for the misunderstanding, I apologize

 

Stefan



Last edited by Rotbart : 5 MAY 2013 5:43pm
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5 MAY 2013 at 5:45pm

Sigma One

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No I apologize for not replying quicker!

 

Which Close Combat games? I know you can easily find games here by posting in the forum if you're looking for opponents. I know the recent Close Combat has a built-in MP rooms to find games and I'm assuming they'll have that feature onward.



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5 MAY 2013 at 5:50pm

Rotbart

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It was "The Longest Day" and "Last Stand Arnhem". Both suggest to sign up BattleHQ and find opponents there.

 

Havn't tried the direct way, though.



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