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BattleHQ is currently down and we'll be removing it for the time being until we can sort out how to get it functioning on the server. We apologize for the issues but an update kind of futzed it so sometime in the future we might get it back running. Sorry!
Nice to read the answer to my helpdesk ticket in the forum after not having received a answer on my issued ticket for 4 months. This is truly the worst helpdesk experience ever!
You have sold a feature when I bought a software from you. Now you admit that it broke since months and never worked since I bought it.
Thus, you have never fulfilled the contract between us and I request to be reimbursed, as you sold something that does not exist. You may charge me again, after you "might get" this feature running again.
I suggest everybody to just draw back the money from these guys through your credit card company (it is just an email).
I wrote the striked lines without realizing that the vendor of the game I purchased is not identical with wargamer.com. After I received a message from Sigma one who clarified it, I apologize for my post.
@Rotbart, what "software" was purchased? We do not sell any software, we are a gaming site, Battle HQ is an old software client system that was used to connect to other players in multiplayer. Majority of PC games now have their own internal clients.
Are you talking about a game you purchased from another vendor?
I purchased two modernized games of the "Close Combat" Series, but indeed not from your company or service. They still rely on BHQ for multiplayer.
I apologize for having mixed up two independant companies, can't blame you for "selling" a feature then! Still it is not a very good style if people have to wait 4 months until there ticket is replied to.
Which Close Combat games? I know you can easily find games here by posting in the forum if you're looking for opponents. I know the recent Close Combat has a built-in MP rooms to find games and I'm assuming they'll have that feature onward.